Salary guide
Ambulance Dispatcher
- Average salary
- £20,000 – £28,000
- Working hours
- 37.5 hours/week
HealthcareEmergency Services
- The UK’s 999 system handles millions of calls each year
Other names this job is known by
- Emergency Call Handler
- Control Room Operator
Key responsibilities
- Receive and prioritise emergency and non-emergency calls
- Dispatch ambulances and coordinate with crews
- Provide instructions to callers
- Maintain records and logs
- Liaise with emergency services
- Stay calm under pressure
Skills and qualifications required
- GCSEs (including English and maths)
- Communication and IT skills
- Calmness under pressure
- On-the-job training
- Enhanced DBS check
Promotional job opportunities from this role
- Senior Dispatcher
- Control Room Supervisor
- Operations Manager
- Trainer
How to get the job
- Obtain GCSEs
- Apply for dispatcher roles with ambulance services
- Complete on-the-job training
- Progress to supervisory or management roles with experience
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