Salary guide
Technical Support Engineer
- Average salary
- £22,000 – £40,000
- Working hours
- 37.5 hours/week
ITCustomer Service
- The UK IT support sector is rapidly expanding
Other names this job is known by
- IT Support Engineer
- Helpdesk Engineer
Key responsibilities
- Provide technical support to users
- Diagnose and resolve IT issues
- Install and configure hardware and software
- Maintain systems and networks
- Document issues and solutions
- Train users on IT systems
- Monitor system performance
- Stay updated on technology
Skills and qualifications required
- Degree or diploma in IT or computing
- IT certifications (CompTIA, Microsoft)
- Experience in support roles
- Communication and problem-solving skills
Promotional job opportunities from this role
- Senior Engineer
- Support Manager
- IT Manager
- Consultant
How to get the job
- Study IT or computing
- Complete relevant IT qualifications
- Gain experience in support roles
- Progress to senior or specialist positions
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